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General Neem Faqs

I am having trouble deciding which products are the best. What is the best way to judge the quality of neem oil manufactured by different companies?

If one thing is for certain, it’s that every business selling Neem will claim that theirs is of the highest quality. Sometimes, it can be difficult for the consumer to compare or verify these claims. One good way to evaluate the quality and purity of a company’s neem oil is by looking at the percentage of the oil’s active ingredient, azadirachtin (frequently seen as AZA). Our Neem oil is extremely pure, measured at AZA 2,000 parts per million (ppm).

What is the Botanical Name of the Neem Tree?

Azadirachta Indica

What is the history of Neem?

The Neem tree is originally from India, where its beneficial properties have been well established for thousands of years. Only in recent years, however, has the international scientific community begun to recognize the potential of Neem to solve so many of the world’s problems. While research is still in its early stages, Neem shows promise for the treatment of numerous diseases and medical ailments, improving agricultural output, and improving the overall quality of life for mankind.

 
Uses Of Neem

What are the traditional uses of Neem?

In India, some of the traditional uses for Neem include: cleaning teeth, bathing, as a contraceptive agent and as a mosquito repellant.

What are the general properties and applications of Neem?

Neem products can be used in a wide range of applications. Generally, Neem can be used when the situation calls for an antibacterial, antiviral, antifungal, gingivitic or larvicidal agent. For a list of specific conditions that Neem can treat, see this list: www.neemdirect.com/herbalremedies.htm

Does Neem have any dangerous side affects?

Neem products are all-natural and extremely safe to use. Unlike complex pharmaceutical medications, our products are not dangerous in any way. Our only recommendation is that it should not be taken internally by children under the age of fourteen (however, it is still safe to be applied topically to children of all ages, including infants).

Can Neem Oil be used as a pesticide?

Neem oil has seen widespread use as a “bio-inhibitor,” not as a pesticide. Unfortunately, due to EPA restrictions, we are not allowed to endorse the sale or use of neem for either purpose. However, we can refer you to an excellent source of information at www.neemfoundation.org.

Where can I find more information about neem and its uses?

There is a wealth of information about using neem on this website and on other sites. Please see www.neemfoundation.org, which is particularly useful. If you still cannot find the answer to your questions, feel free to call us toll free at 1(866)422-6278. One of our knowledgeable staffers should be able to help you.

 
Shipping And Ordering

Do you accept online payments via credit card? How secure is it?

We accept VISA, MasterCard, American Express, Diner’s Club, Discovery and JCB. Our online payment gateway provides 128 bit encryption, and for your security, your credit card information is not stored on our files after the transaction is completed. Placing your order online will be the fastest and most accurate way of processing and shipping your order.

What if you ship the wrong product or I am not satisfied with my order?

If you are dissatisfied in any way with an item sold by neemdirect.com, return it within 30 days of delivery for a full refund. We will also pay the return shipping cost in the unlikely event that we made an error in your original shipment. For other returns, we can only refund the original cost of the item, minus the shipping cost.

We cannot accept returns of certain items, including:

Any item that is returned more than 30 days after delivery.
Any item that has been used, is not in its original condition, or is damaged.
My order is incomplete. One or two items seem to be missing. What do I do?

To fill an order quickly and efficiently, we will sometimes split an order into multiple shipments, which we would indicate on the packing slip. If this is the case, rest assured that you will not be charged any additional shipping costs beyond those you had originally authorized. If there may be a significant delay involved with completing your order, you will be contacted by one of our service members.

Do you ship overseas?

Yes, we will be happy to ship your order overseas! Naturally, extra charges may apply, depending on the destination. Also, keep in mind that for shipment of goods where freshness is important (such as the Neem branches or fresh neem leaves), the shipping charges can be significant. In addition, due to import restraints, it is very costly and complicated to ship live trees to foreign countries.

Miscellaneous

Do you sell live Neem Trees?

Yes, one of our special services involves shipping a living, healthy tree so that it can be planted in your own backyard. Extreme care is taken when packaging and shipping the trees to ensure that they will arrive in perfect condition for planting. In addition to the live trees, we also ship other fresh parts such as the leaves and branches.

I would like to import Neem from the United States and distribute it. How do we start?

We are actively looking for enthusiastic and established distributors in foreign countries. Firstly, you must be well acquainted with (or willing to learn) the beneficial properties of Neem. Please contact us at info@neemdirect.com and we will be happy to discuss the business potential that our products have in your country or region. We provide full support for our distributors, including the supply of images, information, online advertising and literature.

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